5 year warranty.  

FAQs

1. What size home is the Deye 12kW Hybrid Inverter suitable for?

The Deye 12kW Hybrid Inverter is ideal for medium to large homes, guest houses, offices, and small businesses with higher electricity consumption.

2. Can the Deye 12kW inverter run during load shedding?

Yes. When installed with compatible batteries, the inverter automatically supplies backup power during load shedding.

3. Which batteries work with the Deye 12kW inverter?

The inverter supports many lithium-ion and lead-acid battery systems. Always check compatibility with your installer before purchasing.

4. Can I use this inverter without batteries?

Yes. The inverter can operate without batteries as a grid-tied solar inverter, although battery storage is recommended for backup power during outages.

5. Does the Deye inverter work with Eskom power?

Yes. It is designed to operate alongside Eskom power while intelligently switching between solar, batteries, and the grid.

6. Can I connect a generator?

Yes. The inverter includes generator support for additional backup power.

7. Can I monitor the inverter remotely?

Yes. With compatible WiFi monitoring, you can view system performance using your smartphone or computer.

8. Is this inverter compatible with lithium batteries?

Yes. It supports numerous lithium battery brands using CAN or RS485 communication.

9. Can I expand my solar system later?

Yes. Many installations can be expanded with additional solar panels or batteries, subject to design limits and installer recommendations.

10. Does the inverter produce pure sine wave power?

Yes. Pure sine wave output is safe for sensitive electronics, appliances, computers, and televisions.

11. Is the Deye 12kW inverter suitable for businesses?

Yes. It is frequently installed in offices, retail shops, restaurants, medical practices, and other small commercial properties.

12. Does this inverter reduce electricity bills?

Yes. By prioritising solar energy and battery storage, it can significantly reduce reliance on grid electricity.

13. How many solar panels can I connect?

The maximum number depends on panel wattage, string configuration, and the inverter's PV input specifications. A qualified installer should design the system for optimal performance.

14. Does the inverter charge batteries from Eskom?

Yes. You can configure it to charge batteries from the grid when required.

15. Can I set charging schedules?

Yes. Users can configure charging and discharging schedules to take advantage of solar production or off-peak electricity tariffs where applicable.

16. Can this inverter power an entire house?

Depending on the home's total electrical load and system design, the Deye 12kW inverter can supply most or all household circuits. An installer can determine the appropriate configuration.

17. Is the Deye 12kW inverter good for load shedding in South Africa?

Yes. It is specifically well suited for South African conditions and is widely used to provide uninterrupted power during scheduled and unexpected outages.

18. Can I feed excess solar power back into the grid?

Depending on your municipality's regulations and approval process, the inverter supports exporting excess energy to the grid.

19. What maintenance does the Deye 12kW inverter require?

Routine maintenance is minimal. Keep the inverter clean, ensure adequate ventilation, inspect cable connections periodically, and have the system checked by a qualified installer according to the manufacturer's recommendations.

20. Does this inverter support smart home energy management?

Yes. When paired with compatible monitoring systems and configured correctly, it can integrate into broader energy management strategies to optimise solar generation, battery usage, and grid consumption.